My host didnt even come to the machine and aak what was happening. If you want to use comp in the resorts store they ask for your pin aloud in front of other guests. Dont go here they don't know their jobs and its becoming more and more unsafe everytime we visit. Well if you looked at surveillance i bet you the screen changes. The slot manager was too busy commenting on how much we bet and it would never hit. Im a surveillance shift manager, now while we can not tell how much you won, we can 100% tell when a machine goes into a jackpot we have to look back every day to see which patron hots the button when jackpots hit which you tell by the screen change. So they never looked because they said the cameras can not see the screen. I took pics of i cameras within that area.

I realize surveillance doesnt have a camera on every machine screen but this was in the main lobby by the bar. The machine malfunctioned They never paid us nor called surveillance to see if the machine screen changes to a big wheel which it does in that bonus. A psa came and unfroze the machine and within 5 minutes me and my wife were in the wheel bonus and the grand jackpot hit. I put $100 into golden dragon and it froze.

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